Portfolio

The following projects are a sample of my most recent experiences focused on managing UX and products end-to-end, human-centered design, and e-commerce. Having a technical background in software development, working as a product manager, and ultimately user-centered design provided me with the backbone to comfortably navigate to successfully deliver across product, UX design, and engineering.

Ecommerce Mobile App

Senior Product Manager

ReadyRefresh is a subscription-based water delivery service. The mobile app allows customers to manage subscriptions, deliveries, place orders, make payments, browse and shop products. Developed for iOS and Android.

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UX/UI Design Sprints - E-commerce

Senior Product Manager

UX design, content strategy, roadmap, and delivery of B2C/B2B website shopping experience to increase revenue, acquisitions, and engagement. From UX Research through product delivery.

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Frictionless Authentication of Consumer Transactions

Product Manager

Researching best practices for increasing mobile permission opt-in rates for e-commerce, payments and banking applications.

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Simplified UX for Enterprise Solutions

Product Manager

Design Thinking & other human-centered design techniques to identify pain points, ideate solutions, and deliver simplified & tailored experiences across enterprise applications.

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Co-Innovation Partnership with SAP

Product Manager

Partnered with SAP’s Product Development Team at SAP Labs in Palo Alto – CA as part of the Imagineering Fellowship program in 2015 to bring users' feedback to incorporate into product roadmap of features.

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Driving Business Efficiencies With Better User Experience

Product Manager

User-centric approach to increase efficiency with ERP/CRM solution for call center agents. Focus on reducing average handle time with customers, as well as onboarding training for new employees.

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